Shipping Policy – RK Hair Products Pvt. Ltd.
Shipping Time
At RK Hair Products Pvt. Ltd., we strive to process and dispatch orders as quickly as possible while maintaining the highest quality standards. Our customer support team is available via email, chat, and phone to assist with any shipping-related inquiries.
- Orders are typically processed within 1–5 business days after payment confirmation.
- Orders placed on weekends, public holidays, or after business hours will be processed on the next working day.
- During peak seasons, customs inspections, or unforeseen circumstances, delivery times may be extended.
Shipping Charges
Shipping charges are calculated based on the total shipment weight.
- Orders weighing up to 5 kg are charged a flat shipping fee of USD 60.
- For orders weighing more than 5 kg, shipping is charged at USD 12 per kilogram based on the total shipment weight.
Example:
If your order weighs 6 kg, the shipping cost will be calculated as:
6 kg × USD 12 = USD 72
Similarly, an order weighing 10 kg will incur a shipping charge of:
10 kg × USD 12 = USD 120
The final shipping cost will be displayed or communicated before order confirmation.
Shipping Coverage
RK Hair Products Pvt. Ltd. ships worldwide to most major destinations, including but not limited to:
Australia, Austria, Belgium, Bulgaria, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macao SAR, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States, and Vietnam.
If your country is not listed, please contact our team before placing an order.
Estimated Delivery Times
United States
- Standard Shipping: 5–10 business days based on the order quantity.
Europe
- Standard Shipping: 5–10 business days based on the order quantity.
Asia
(Japan, Singapore, Thailand, Malaysia, Hong Kong SAR, Taiwan)
- Standard Shipping: 5–10 business days based on the order quantity.
Other International Destinations
- Delivery times may vary depending on location, customs clearance, and courier service availability.
Important Shipping Information
- All delivery timelines are estimates and may vary due to customs clearance procedures, weather conditions, carrier delays, or other unforeseen circumstances.
- Business days exclude weekends and public holidays.
- Tracking details will be emailed once your order has been dispatched.
- Customers are responsible for any customs duties, import taxes, or local fees imposed by their country’s authorities unless otherwise stated.
- Shipping charges are non-refundable once an order has been dispatched.
- If your order exceeds the estimated delivery timeframe, please contact our customer support team for assistance.
Shipping Services
All shipments are sent through reputable international courier partners and include tracking information.
Once your order is dispatched, you will automatically receive a tracking number via email. If you do not receive tracking information within the expected timeframe, please contact us at:
Email: info@rkhairproducts.com
Shipping Address Requirements
To ensure successful delivery, please provide a complete and accurate shipping address when placing your order.
- Physical addresses are strongly recommended.
- Customers are responsible for ensuring that the shipping address provided is correct and deliverable.
- RK Hair Products Pvt. Ltd. is not responsible for delays or delivery failures resulting from incomplete or incorrect address information provided by the customer.
Lost, Damaged, or Stolen Packages
Once an order has been shipped and handed over to the courier, responsibility for the package transfers to the shipping carrier.
If a package is lost, damaged, or stolen during transit, customers must file a claim directly with the courier service responsible for delivery. RK Hair Products Pvt. Ltd. cannot be held liable for packages that are lost, stolen, delayed, or damaged after they have been accepted by the carrier.
However, our support team will gladly assist customers in coordinating with the courier whenever possible.
Contact Us
If you have any questions regarding shipping, delivery times, or tracking information, please contact us:
RK Hair Products Pvt. Ltd.
Email: info@rkhairproducts.com
Website: www.rkhairproducts.com